Sort by:Customer Reviews for Automatic Lip Pencil Duo
Review 1 for Automatic Lip Pencil Duo
Location: Hewitt, TX
Age: 45 - 54
Skin Concern: Lifting/Firming
Using Estée Lauder For: 2 - 5 years
I received a free trial of this product.: No
I do not recommend this product
What happened to Chocolate?
Date:September 1, 2013
I am just so frustrated with cosmetics companies changing and discontinuing their products. I have used this lip liner in Chocolate for about 2 years and I absolutely loved it. I always had trouble finding it because apparently it was a very popular color and Dillard's and Belk just don't seem to keep Estee Lauder products stocked well in their stores. When I did find it, I usually would buy 2 of them. I haven't been able to find it in a long time and I'm just about out. Now it's not even on the website. Did you discontinue that color? I don't like any of the other colors of this lip liner. It is such a costly and tiring experience to have to find a new shade or replacement of ANYTHING! Why do you companies do this? Is it to try to attract new customers? If so, I hope it's worth it to you that you do a terrific job of frustrating your loyal customers and driving them away!!
I loved this color and wore it for years and love this pencil. It was my favorite. Now you no longer carry it. Why?????? I have heard this over and over and read it over and over and too do not understand why you discontinue colors that are in high demand and well liked?? PLEASE BRING BACK POPPY RED LIP PENCIL!!
I've used this product for years in the color poppy. I loved the fact that I could take it apart and carry the small refill in my lipstick case. I could also buy the refills separately. Now they've gone and discontinued the color and it pushes me away from Estee Lauder because I need a company I can rely on to leave my favorites. Now it seems I have to get a long fat pencil that will not fit into the case and it seems that it just disintegrates upon sharpening whereas this product never had to be sharpened. Is anybody listening? I'm off to the Clarins counter.
I have used chocolate lip liner in the automatic pencil and the automatic pencil refill for years. I am so disappointed that it has been discontinued. I purchased the sharpening kind but it is really not my favorite. I'm so bummed out!!!!!
I have used this lip pencil for several years and no others can even come close in comparison to its quality. it is goes on smoothly and is long-lasting both on and off my lips! however, i wish the shade "chocolate" was not discontinued. that was my favorite color.
Best For long-wearing, product quality for value, contouring, stay in place colour
In reading other reviews, I see I am far from alone in requesting previous colours be brought back. EL does many "limited" time items, and even if only limited, I am seeing so many asking...it would seem a wise move on the part of EL to listen. It would be easy profit. These liners are amazing! The simple best anywhere! The colour has perfect saturation and texture. I love how the pencil is structured enough for precision lining yet creamy enough to colour in as a lipstick function. Having "2 in 1" is wonderful. I, too, am on my last refill of CHESNUT. It is a perfect colour I have yet to match in years of searching. Thankfully,I had just stocked up before it went away. I use it with EVERY lipcolour I have, and it works every time. It isn't brown or pink or beige or nude...but depending on lip tone or lipstick, it can be! I usually use it with my EL All Day Lipcolour "SWEET BEIGE" which has also been discontinued (an absolute shame...another lovely chameleon colour of brown/ pink/ beige/ nude), but I more often than not wear it alone. Drawing in the lines, then colouring on and blending. It stays FOREVER. No smudging, no clumping, no fading. It is packaged quite well (most other liners only extend...this one also retracts) and excellent quality for value. I have found though, while everything about this has remained perfect...the colours have not. The colours are now very limited and not very chameleon...they are very colour range specific, which is a shame. I cannot use ANY available right now, although "FIG" is the closest on my complexion. I am always referred to "Spice" which turns very red/ orange on me and is NOT at all attractive for me personally. "Fig" is also just a bit too purple/ brown for me. PLEASE keep up the quality and bring back or extend the line. It is a shame to not more actively promote such a fabulous product. It truly is top of the line, and I honestly think it would be a serious hit for EL at every counter for every age, use, colour and function.
I have been using the Cafe Rose for over 20 years & is the best ever, please do not discontinue....I am very upset you discontinued the POPPY RED. When are you going to come out with new reds & pinks. You have way too many colors that are of the brown family that I cannot wear with my gray/silver hair. Please help me!!!!
I like the texture of the product. Creamy, but not too creamy for the use I put it to. I use this to create the lip line and then fill it in (this helps the lipstick stay on longer)..I then layer my lipstick on this. I like Cafe Rose as it very flattering as a day time shade...One thing I did discover that that the online color palette is not very indicative of the color...the name of the shade is a better indicator. Poppy Red is very nice too...
I love Fig, Terra and Rose Coral under all of my lipsticks. This pencil goes on well, stays in place and then you can use the brush to expertly apply your lip stick. I love that the brush also comes off so if you don't want to use it you can replace it with a second lip pencil in a different shade.
Best For providing a crisp lip line with no feathering.
I have used and loved this lipliner for YEARS! Bought a cache of refills online when I could no longer find them in stores. Now they are gone and I'm desperate! The only colors you have are dark. I am fair, and dark-outlined lips don't suit me. PLEASE bring back soft pink.....
I have been in search of Poppy Red Lip Pencil for months now! I have used this product since it first came out and haven't used anything else. The color is wonderful and nothing else on the market compares. When I first heard that it was going to be discontinued I bought up all I could find of the Duo and refills. I am now down to my last refill - please bring it back as one of your color choices. All your available color choices are mauve and brown tones - I love color and red is the choice!
This is the best lip liner ever! Unfortunately the color I use, Soft Pink 07 has been discontinued! I have used that shade for years and have been unable to find a shade to replace it. I am using Rose Coral but hope that EL will bring back Soft Pink!!
Please bring back the poppy lip pencil, I have seen other reviews asking to bring it back. You should listen to your customers. There is no other lip pencil in your collection that goes with my coloring. PLEASE, PLEASE BRING IT BACK. THANK YOU
Amazing color I use it to define my lips for an all day stay in place lip color. It goes on well and smooth like a lipstick it plumps my lips and gives it a rich hue.
ESTÉE LAUDER I have been using your products for over 14 years I have used your products in three continents and I have never written a review. Anytime there has been a change in color etc because the truth is I get complemented about my skin flawless has been used to describe my skin and for that I am well pleased. Now you took away my CHESTNUT without replacing it with something close in color I am about to run out of my CHESTNUT and I need a replacement or bring it back PLEASE . I have always trusted your judgement in making changes like the new replacement for splash away mud cleanser is GENIUS love it! I would like a response or suggestions to my CHESTNUT lip pencil issue.