The duo lip pencil and brush are great, but why has Estee Lauder discontinued the lighter colors? How can anyone match the various lip colors with only four choices of lip liner? Please bring back the shades of pink and other favorites. This is why I could not rate the product highest.
Please bring back the #23 chocolate in your lip pencil. The last time I was at the EL counter for your last promotion, the sales girl mentioned several customers were disappointed that this color had been discontinued.
I've used EL for Years started at 16 am now 60. One of my favorite products has been this automatic lip liner, I actually remove the brush and replace it with the automatic eyeliner (refill), it makes a perfect travel piece. - all in one! I agree with the other reviews - please add more colors and bring back the soft pink...I really would appreciate a "corporate" response to why they are slowly choking this product to death. Devoted user but not a happy one.
For over 20 years my daily routine was to apply your lip pencil in the color chocolate. Now I must say a sad farewell to this trusted friend. None of your other colors have been able to replace this color. What's a 69 year old working gal to do?
I would happily give this 5-Stars, and recommend to others, if your color choices were broader. I was at the EL counter today, and wanted to pick up the soft pink lip liner. Of course, it wasn't there. I was told by the sales girl that it has been discontinued. Why would EL discontinue such a soft and basic color? It was perfect with the Crystal Pink lipstick. I do not care for lip liners that need to be sharpened, and prefer these lip liners that can be re-filled. Please bring back some of the other colors. I see other reviews that seem to be equally displeased. Thank you
I have used chocolate lip liner in the automatic pencil and the automatic pencil refill for years. I am so disappointed that it has been discontinued. I purchased the sharpening kind but it is really not my favorite. I'm so bummed out!!!!!
I have used this lip pencil for several years and no others can even come close in comparison to its quality. it is goes on smoothly and is long-lasting both on and off my lips! however, i wish the shade "chocolate" was not discontinued. that was my favorite color.
I loved this color and wore it for years and love this pencil. It was my favorite. Now you no longer carry it. Why?????? I have heard this over and over and read it over and over and too do not understand why you discontinue colors that are in high demand and well liked?? PLEASE BRING BACK POPPY RED LIP PENCIL!!
I am just so frustrated with cosmetics companies changing and discontinuing their products. I have used this lip liner in Chocolate for about 2 years and I absolutely loved it. I always had trouble finding it because apparently it was a very popular color and Dillard's and Belk just don't seem to keep Estee Lauder products stocked well in their stores. When I did find it, I usually would buy 2 of them. I haven't been able to find it in a long time and I'm just about out. Now it's not even on the website. Did you discontinue that color? I don't like any of the other colors of this lip liner. It is such a costly and tiring experience to have to find a new shade or replacement of ANYTHING! Why do you companies do this? Is it to try to attract new customers? If so, I hope it's worth it to you that you do a terrific job of frustrating your loyal customers and driving them away!!
Amazing color I use it to define my lips for an all day stay in place lip color. It goes on well and smooth like a lipstick it plumps my lips and gives it a rich hue.
ESTÉE LAUDER I have been using your products for over 14 years I have used your products in three continents and I have never written a review. Anytime there has been a change in color etc because the truth is I get complemented about my skin flawless has been used to describe my skin and for that I am well pleased. Now you took away my CHESTNUT without replacing it with something close in color I am about to run out of my CHESTNUT and I need a replacement or bring it back PLEASE . I have always trusted your judgement in making changes like the new replacement for splash away mud cleanser is GENIUS love it! I would like a response or suggestions to my CHESTNUT lip pencil issue.