I love the eyeliner and have used it for years, but was disappointed that when I ordered it on line, it was dried out and rough on my eyelids. I don't know if it was older stock, but I will make the trip to the store next time.
I appreciate the opportunity to shop online instead going to the malls, which I prefer not to do in these days. I have used the duo refills for many years and like that they stay sharp and easy to use. Thank you.
I have used estee lauder eye products for 15 years. However, there comes a point when one can't continue their loyalty. My breaking point is when they discontinued carrying plumwood eye liner. The replacement color which is called plum grey looks HORRIBLE with eyes done up in mauve. Bring back plumwood and I will return as a customer.
I always disliked having to sharpen eyeliners. What a mess! This eyeliner tool is great and being refillable is a plus. I do not use the smudge end so put 2 of my favorite colors in each end. So easy to use!
I would recommend this product to s friend, but with reservations. I find the liner to essentially disappear, particularly if eye shadow is applied. It does not remain in place particularly welll, and requires frequent reapplication.
I'm VERY fair, blonde hair, etc and I find the colors to be way to dar for me. I LOVE the eyeliner though. It goes on super smooth and easy and lasts a very very long time. My only issue is the charcoal and the brown are way to dark for me. I really wish there were lighter versions of the grey and brown.
I have been using this pencil for 13 years. I try other brands just to check them against this one. Haven't found one that works as well. I do miss the Royal Blue, it was the best. Please bring it back!
This eyeliner is easy to apply and lasts all day. In the future, I'll probably order the duo and not just the refill - it's worth it to buy the duo which comes with the pencil and two cartridges. This is the only eyeliner I'll buy - it's an excellent product.
Being a long time customer of Estee Lauder products, I am very disheartened to learn that your DUO packs are now only Single packs, and that it still presented in the same size packaging and labeling to appear as though the customer is still getting 2. Especially since the word DUO Means 2. I am only giving this 4 stars for that reason. I love the product itself and have been using for years.
I've been using estee lauder eye liner and lipstick for 20 yrs. love the product, but I have notice that all the shades I really like are no more and there is not a replacement close to them, Like alot of Ladies are saying bring back some of the old shades like Lustrous Pink lip stick or it's always sold out, and JADE eyeliner, something oher than black brown and chrarcol. thank you
I have been using this make-up line for over 30 years and I have not found a better eyeliner anywhere. But I am disappointed that the refills no longer are available in units of two per package, especially when I use this product everyday. I really wish you would reconsider this and return to two refills per package.
I love this refillable eyeliner - I use it EVERYDAY and I was so disappointed that they discontinued the ROYAL BLUE - that was THE BEST!! I had to settle for charcoal, but there is no royal blue, navy blue or dark teal. Please bring it back so I don't have to switch to another brand for all my eye needs!! The automatic advance feature is so convenient, no more shavings all over the place. No more wasted time and wasted product from sharpening it. I have used it for years & will continue as long as EL keeps providing a variety of COLORS (like darker blue shades).
Great color and goes on so smooth, I was pleased by the color and when applied it stays where its supposed to all day. Best liner in EL line and the ease of switching colors is unsurpassed with the refill pen