Sort by:Customer Reviews for Automatic Eye Pencil Duo Refill
Review 1 for Automatic Eye Pencil Duo Refill
Location: Merrimack, NH
Age: 45 - 54
Skin Concern: Even Skintone
Using Estée Lauder For: 20+ years
I recommend this product
Favorite eyeliner ever!
Date:August 5, 2012
I have been using this make-up line for over 30 years and I have not found a better eyeliner anywhere. But I am disappointed that the refills no longer are available in units of two per package, especially when I use this product everyday. I really wish you would reconsider this and return to two refills per package.
This eyeliner is easy to apply and lasts all day. In the future, I'll probably order the duo and not just the refill - it's worth it to buy the duo which comes with the pencil and two cartridges. This is the only eyeliner I'll buy - it's an excellent product.
Being a long time customer of Estee Lauder products, I am very disheartened to learn that your DUO packs are now only Single packs, and that it still presented in the same size packaging and labeling to appear as though the customer is still getting 2. Especially since the word DUO Means 2. I am only giving this 4 stars for that reason. I love the product itself and have been using for years.
I have been using this pencil for 13 years. I try other brands just to check them against this one. Haven't found one that works as well. I do miss the Royal Blue, it was the best. Please bring it back!
I absolutely love the eye pencil duo. I have purchased several refills and have been pleased with the quality of this product as well as the prompt delivery when I ordered the refills online. I HIGHLY recommend this product!
I've been using estee lauder eye liner and lipstick for 20 yrs. love the product, but I have notice that all the shades I really like are no more and there is not a replacement close to them, Like alot of Ladies are saying bring back some of the old shades like Lustrous Pink lip stick or it's always sold out, and JADE eyeliner, something oher than black brown and chrarcol. thank you
I'm not happy that it seems that Estee Lauder has reduced the amount of eyeliner in the refill. yet still charges the same amount for the refill. I've been using this product for years & love it, but in the last few orders that I've received, the eyeliner seems to run out a lot faster than it use to. I don't use any more than I did before, but now it seems that a refill that use to last approx. 8 weeks, only lasts half the time.
Love the product, just wish the amount of refill was increased for the price that I'm paying.
Love the ease of applying this product. It works as a liner and I use it as a primer for my eye shadow to get a more dramatic look. I also use it on the edges of my eyes after I apply mascara to get a more finished look.
I love this refillable eyeliner - I use it EVERYDAY and I was so disappointed that they discontinued the ROYAL BLUE - that was THE BEST!! I had to settle for charcoal, but there is no royal blue, navy blue or dark teal. Please bring it back so I don't have to switch to another brand for all my eye needs!! The automatic advance feature is so convenient, no more shavings all over the place. No more wasted time and wasted product from sharpening it. I have used it for years & will continue as long as EL keeps providing a variety of COLORS (like darker blue shades).
Great color and goes on so smooth, I was pleased by the color and when applied it stays where its supposed to all day. Best liner in EL line and the ease of switching colors is unsurpassed with the refill pen
I absolutely love the plum gray and charcoal eyeliner. They complement each other nicely, blend beautifully, and most important, they never look too harsh on my over-60 eyes, which look downright scary when done with black. I have painted a small dot of pink nail polish on the end of the pencil with the plum gray so I don't have to guess which end has which color. I prefer to keep the eye liner colors in one pencil and eyebrow colors in another pencil for ease of use.
I have been waiting for years to buy more refills for my automatic pencils in jade. Last time I bought them I got 6 as I knew the color was being discontinued. I was so excited to see them appear on the site I ordered 2, neither fit my automatic pencil. Now all I am is disappointed a) I can't use it and b) if I want to I have to shell out for new pencils which is a waste of money and not very green when there is nothing wrong with them. As they are not cheap I think that is terrible. And it will cost me to return... Not a good way to keep returning customers